Contacted them about a Tucson and got a quick, helpful response. Every question I had was answered without any pressure, and they gave me room to think it over instead of pushing me. Still deciding, but the service was great and I'd recommend them

Good customer service, always in a relaxed and familiar manner from their agents. Everything was good

The best part was the personalized attention and the consideration that came from the people in charge

Please look elsewhere for a car. They have no idea how to do back of house paperwork. Finance manger is unethical and has lied every time we have talked. To make matters worse, the car I traded in a month ago with them has paperwork issue. Sudie called me asking for copy of registration of the vehicle. Told her gave everything to sales person. Then asked me if I can go get another registration for the vehicle. What…. They have the paperwork somewhere and now she wants me to DMV to get a copy….. xxxx poor

They didn't miss the chance to show me quality service with a focused approach while still having a very pleasant manner. Their customer service was good

It's always a good step when everything starts with good service. Considering my situation and budget, they were willing to find the best way for me to get the car.

Excellent service. I always got the feeling that their team was genuinely interested in helping me

They showed a high level of professionalism and made sure the steps for getting the car were clearly explained, along with the other options I had available.

After reaching out. I heard back from the sales reps quickly. They were very nice and made me a good first impression.

From the moment I reached out, the team made me feel welcome and valued. They took the time to answer every question I had about the car, with no pressure and no rush. They also invited me for a test drive, which was a nice touch and showed their genuine interest in helping me find the right fit. I really appreciated their honestly and the care they put into the whole process.

Their focused service, especially in making you feel comfortable and at ease, and what I'd call no-nonsense, was what I felt I had to highlight

I’ll start by saying our sales person was great. She made my daughter’s first car buying experience a pleasure. She earned a 5 star. However, the finance department was uninformative and pulled a shady deal. Our initial paperwork at the sales person’s desk showed a low interest rate and 60 month financing, not bad. Once we were moved to the finance guy, things changed to a higher rate and 72 month term. This was never disclosed as it should have been. Additionally, I didn’t question the monthly payment because it was right in line with calculations on the lower rate at 60 months. We had already spent 5 hours there and we were ready to get the xxxx out of there. This should have never passed my smell test but as I said the numbers added up so I didn’t question the rate and term. It wasn’t until paperwork was signed that I was told of the change and only after I asked to make sure it was in line with the original paperwork. My daughter loved the car so I wasn’t going to ruin her experience by going off on the guy. All I can say is it was a shady deal. I would not do business with any ALM dealership again. Car dealerships are bottom feeders and most deserve the shady reputation they earn. Only reason this is not a zero star is because of our excellent sales person.

Best Dealership I ever dealt Dexter Arnold made my car buying process a breeze definitely the best at what he does I will be looking how to buying another vehicle there in the near future

It was seriously excellent customer service. They were like one step ahead the whole time and cleared up every single doubt I had.

Stay away if you care about your hard working money. Big scam stay away now